Refund Policy

HIFILAT SmartAudio Manager · Effective: June 2026

Who processes payments and refunds

Purchases of HIFILAT SmartAudio Manager are processed through our authorized reseller (Merchant of Record) or, where applicable, the official app stores (Apple App Store, Microsoft Store). That reseller acts as the seller of the product and handles payment, applicable taxes, and refund and right-of-withdrawal requests, in accordance with its own policy and the law of the user's country of residence.

Try it free before buying

Before purchasing, the Software is offered with a free usage-based trial (Trial Version) that lets you evaluate it at no cost or commitment. We recommend using it before you buy.

Digital content and the right of withdrawal

HIFILAT is digital content delivered immediately. When you purchase, you request and consent to the immediate delivery and activation of your license; therefore, once you receive your license key you lose the right of withdrawal (14 days in the European Union; 10 days in Chile under art. 3 bis of Law 19.496). You were able to evaluate the product via the free Trial Version before buying.

Your statutory guarantee remains intact

The above does not affect your statutory guarantee: if the Software is defective or does not work as offered, you keep all the rights that your country's consumer-protection law grants you on a mandatory basis. Nothing in this policy limits those rights.

How to request a refund

Email us at contacto@hifilat.com. If your purchase was processed through the authorized reseller or an official store, we will handle your request with them in accordance with their policy and applicable law.